FAQ
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Frequently Asked Questions
Everything you need to know about Shuttle Shockers, our products, and how we serve athletes across the country.
What types of sports equipment do you offer?
We offer equipment across 25+ sports categories including Cricket, Badminton, Football, Basketball, Tennis, Gym/Weightlifting, Volleyball, Hockey, Table Tennis, Boxing, Yoga, Cycling, and many more. Our catalog includes 193+ premium products ranging from basic gear to professional-grade equipment.
Do you offer bulk orders for teams or institutions?
Yes! We specialize in bulk orders for sports teams, academies, schools, and institutions. We offer special pricing for bulk purchases and can customize orders based on your specific requirements. Contact us for a personalized quote and we'll ensure your team gets the best equipment at competitive prices.
How do I know which equipment is right for me?
Each product in our catalog comes with detailed specifications, usage recommendations, and skill level guidelines. If you're unsure, our customer support team is here to help! Reach out via phone, email, or WhatsApp and we'll guide you to the perfect equipment based on your sport, skill level, and budget.
What is your shipping and delivery policy?
We ship across India with fast and reliable delivery partners. Standard delivery takes 5-7 business days for most locations. For bulk orders, delivery timelines are discussed during order confirmation. All products are carefully packaged to ensure they reach you in perfect condition.
Do you have a return or exchange policy?
Yes, we have a 7-day return and exchange policy for unused products in original packaging. If you receive a damaged or defective product, we'll replace it immediately at no extra cost. Customer satisfaction is our priority, and we stand behind the quality of every product we sell.
Are your products authentic and certified?
Absolutely! We source all our products from authorized manufacturers and trusted brands. Every item in our catalog is 100% authentic and comes with manufacturer warranties where applicable. We never compromise on qualityโyour performance and safety are our top priorities.